Ingrid M. Nembhard, PhD, MS, is the Fishman Family President’s Distinguished Professor, Professor of Health Care Management at The Wharton School of the University of Pennsylvania. Her research focuses on how characteristics of health care organizations, their leaders, and staff contribute to their ability to implement new practices, engage in continuous organizational learning, and ultimately improve quality of care.

 

Her research has provided and continues to provide insights about how leaders manage change, teamwork within and across organizations, the role of psychological safety in organizations, strategies for improving the patient experience, and organizational efforts to learn new operational practices. Her research has been published in leading health services and general management journals, and she has been recognized with several awards including the 2023 Mid-Career Achievement Award from the Academy of Management’s Health Care Management Division, and the 2024 Award for Best Theory to Practice Paper.

 

Dr. Nembhard received her Ph.D. in Health Policy and Management, with a concentration in Organizational Behavior from Harvard University through a joint program between Harvard Business School and the Graduate School of Arts and Sciences. She received her M.S. in Health Policy and Management from Harvard University School of Public Health, and her B.A. in Ethics, Politics and Economics and in Psychology from Yale University. She was a tenured faculty member at Yale before moving to Wharton.